Frequently asked questions.

Frequently Asked Questions (FAQ)

1. What are the key features of AirPods (3rd generation)?

  • The AirPods (3rd generation) offer high-fidelity audio with Adaptive EQ, spatial audio with dynamic head tracking, and a more ergonomic design. They also feature sweat and water resistance (IPX4), a MagSafe and wireless charging case, and up to 6 hours of listening time on a single charge.

2. How do I pair my AirPods (3rd generation) with my device?

  • To pair your AirPods (3rd generation) with an iPhone or iPad, open the charging case near your device and follow the on-screen instructions. For non-Apple devices, open the Bluetooth settings, select “AirPods” from the list of available devices, and follow the prompts to complete the pairing.

3. Are AirPods (3rd generation) compatible with Android devices?

  • Yes, AirPods (3rd generation) are compatible with Android devices via Bluetooth. However, some features like spatial audio and Siri voice commands may not be available on non-Apple devices.

4. How do I charge my AirPods (3rd generation) and the case?

  • The AirPods (3rd generation) come with a MagSafe and wireless charging case. You can charge the case using a MagSafe charger, any Qi-compatible wireless charger, or a Lightning cable. The case itself can provide multiple charges for the AirPods, extending listening time up to 30 hours.

5. How can I control the playback and calls with AirPods (3rd generation)?

  • Use the force sensors on the stems of the AirPods to control playback and calls. Squeeze once to play or pause, twice to skip forward, or three times to skip back. You can also press and hold to activate Siri.

6. Are AirPods (3rd generation) water-resistant?

  • Yes, AirPods (3rd generation) have an IPX4 rating, making them resistant to sweat and water. They are suitable for use during exercise and in light rain but should not be submerged in water.

7. How can I update the firmware on my AirPods (3rd generation)?

  • Firmware updates for AirPods are installed automatically when the AirPods are connected to an iOS device and the device is connected to the internet. Ensure your iPhone or iPad is running the latest version of iOS to receive updates.

8. What should I do if my AirPods (3rd generation) are not charging?

  • First, check that the charging case is properly connected to a power source and that the AirPods are seated correctly in the case. If the problem persists, try resetting your AirPods by holding the setup button on the back of the case until the status light flashes amber, then white.

9. Can I use AirPods (3rd generation) with multiple devices?

  • Yes, AirPods (3rd generation) can seamlessly switch between Apple devices that are signed in with the same Apple ID. For non-Apple devices, you may need to manually pair the AirPods each time.

If you have any other questions or need further assistance, feel free to contact us!